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Kenneth R. Evans

Affiliations: 
University of Missouri - Columbia, Columbia, MO, United States 
Area:
Marketing Business Administration, Management Business Administration, Industrial Psychology
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"Kenneth Evans"
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Simona Stan grad student 2001 University of Missouri - Columbia
Er Fang grad student 2004 University of Missouri - Columbia
Robert W. Palmatier grad student 2004 University of Missouri - Columbia
Chenjie Miao grad student 2007 University of Missouri - Columbia
Lynn M. Murray grad student 2007 University of Missouri - Columbia

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Publications

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Arndt AD, Khoshghadam L, Evans K. (2020) Who do I look at? Mutual gaze in triadic sales encounters Journal of Business Research. 111: 91-101
Seriki OK, Nath P, Ingene CA, et al. (2020) How complexity impacts salesperson counterproductive behavior: The mediating role of moral disengagement Journal of Business Research. 107: 324-335
Arndt AD, Evans KR, Zahedi Z, et al. (2019) Competent or threatening? When looking like a “salesperson” is disadvantageous Journal of Retailing and Consumer Services. 47: 166-176
Singh S, Marinova D, Singh J, et al. (2018) Customer query handling in sales interactions Journal of the Academy of Marketing Science. 46: 837-856
Chen Y, Li P, Evans KR, et al. (2017) Interaction Orientation and Product Development Performance for Taiwanese Electronics Firms: The Mediating Role of Market-Relating Capabilities Journal of Product Innovation Management. 34: 13-34
Miao CF, Evans KR, Li P. (2017) Effects of top-performer rewards on fellow salespeople: a double-edged sword Journal of Personal Selling and Sales Management. 37: 280-297
Dong B, Sivakumar K, Evans KR, et al. (2016) Recovering Coproduced Service Failures: Antecedents, Consequences, and Moderators of Locus of Recovery Journal of Service Research. 19: 291-306
Seriki OK, Evans KR, Jeon HJ(, et al. (2016) Unintended effects of marketing messages on salespeople’s cynicism European Journal of Marketing. 50: 1047-1072
Chen Y, Li P, Evans KR. (2015) Interaction Orientation and NPD Performance: The Process through Market-relating Capabilities The Academy of Management. 2015: 13905
Dong B, Sivakumar K, Evans KR, et al. (2015) Effect of Customer Participation on Service Outcomes: The Moderating Role of Participation Readiness Journal of Service Research. 18: 160-176
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