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Jennifer Nieman-Gonder, Ph.D.

Affiliations: 
2007 Hofstra University, Hempstead, NY, United States 
Area:
Industrial Psychology
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Parents

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William Metlay grad student 2007 Hofstra University
 (The effect of feedback and development planning on subsequent behavioral ratings and objective group performance.)

Children

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Sayeedul Islam grad student 2012 Hofstra University

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Publications

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Shapiro T, Nieman-Gonder JM, Andreoli NA, et al. (2006) An experimental investigation of justice-based service recovery on customer satisfaction, loyalty, and word-of-mouth intentions. Psychological Reports. 99: 864-78
Shapiro T, Nieman-Gonder J. (2006) Effect of communication mode in justice-based service recovery Managing Service Quality. 16: 124-144
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