Scott J. Grawe, Ph.D.

Affiliations: 
2010 College of Business Administration University of Oklahoma, Norman, OK, United States 
Area:
Marketing Business Administration, Management Business Administration
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Parents

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Patricia J. Daugherty grad student 2010 University of Oklahoma
 (Inter-organizational implantation: An empirical examination of logistics service provider -customer relationships.)
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Publications

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Daugherty PJ, Bolumole Y, Grawe SJ. (2019) The new age of customer impatience: An agenda for reawakening logistics customer service research International Journal of Physical Distribution & Logistics Management. 49: 4-32
Grawe SJ, Ralston PM. (2019) Intra-organizational communication, understanding, and process diffusion in logistics service providers International Journal of Physical Distribution & Logistics Management. 49: 662-678
Wang J, Chen H, Rogers DS, et al. (2017) A bibliometric analysis of reverse logistics research (1992-2015) and opportunities for future research International Journal of Physical Distribution & Logistics Management. 47: 666-687
Ralston PM, Richey RG, Grawe SJ. (2017) The past and future of supply chain collaboration: a literature synthesis and call for research The International Journal of Logistics Management. 28: 508-530
Bolumole YA, Grawe SJ, Daugherty PJ. (2016) Customer service responsiveness in logistics outsourcing contracts: The influence of job autonomy and role clarity among on-site representatives Transportation Journal. 55: 124-148
Grawe SJ, Daugherty PJ, Ralston PM. (2015) Enhancing dyadic performance through boundary spanners and innovation: An assessment of service provider-customer relationships Journal of Business Logistics. 36: 88-101
Ambulkar S, Blackhurst J, Grawe S. (2015) Firm's resilience to supply chain disruptions: Scale development and empirical examination Journal of Operations Management. 33: 111-122
Grawe SJ, Autry CW, Daugherty PJ. (2014) Organizational Implants and Logistics Service Innovation Transportation Journal. 53: 180
Grawe SJ, Autry CW, Daugherty PJ. (2014) Organizational implants and logistics service innovation: A relational social capital perspective Transportation Journal. 53: 180-210
Clottey TA, Grawe SJ. (2014) Non-response bias assessment in logistics survey research: Use fewer tests? International Journal of Physical Distribution and Logistics Management. 44: 412-426
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