Donald J. Lund, Ph.D. - Publications
Affiliations: | 2010 | University of Missouri - Columbia, Columbia, MO, United States |
Area:
Marketing Business AdministrationYear | Citation | Score | |||
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2019 | Kharouf H, Lund DJ. An Empirical Examination of Organisational Trust Recovery: Influences and Implications European Management Review. 16: 1115-1128. DOI: 10.1111/Emre.12309 | 0.383 | |||
2016 | Hansen JD, Lund DJ, DeCarlo TE. A process model of buyer responses to salesperson transgressions and recovery efforts: the impact of salesperson orientation Journal of Personal Selling and Sales Management. 36: 59-73. DOI: 10.1080/08853134.2016.1149352 | 0.381 | |||
2014 | Kharouf H, Lund DJ, Sekhon H. Building trust by signaling trustworthiness in service retail Journal of Services Marketing. 28: 361-373. DOI: 10.1108/Jsm-01-2013-0005 | 0.388 | |||
2013 | Lund DJ, Scheer LK, Kozlenkova IV. Culture's Impact on the Importance of Fairness in Interorganizational Relationships Journal of International Marketing. 21: 21-43. DOI: 10.1509/Jim.13.0020 | 0.321 | |||
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