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Lenita M. Davis, Ph.D. - Publications

Affiliations: 
2001 University of Cincinnati, Cincinnati, OH 
Area:
Marketing Business Administration
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12 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2015 Alhouti S, Gillespie EA, Chang W, Davis L. The thin line between love and hate of attention: The customer shopping experience Journal of Marketing Theory and Practice. 23: 415-433. DOI: 10.1080/10696679.2015.1049687  0.332
2015 Crockett D, Davis L. Commercial mythmaking at the Holy Land Experience Consumption Markets and Culture. DOI: 10.1080/10253866.2015.1081849  0.355
2014 Alhouti S, Butler TD, Johnson CM, Davis L. Unwanted Pursuit Behavior: Understanding Salespeople's Desire to Pursue and Desire to Avoid Customers The Journal of Marketing Theory and Practice. 22: 385-400. DOI: 10.2753/Mtp1069-6679220403  0.375
2009 Funches V, Markley M, Davis L. Reprisal, retribution and requital: Investigating customer retaliation Journal of Business Research. 62: 231-238. DOI: 10.1016/J.Jbusres.2008.01.030  0.379
2008 Wang S, Davis L. Stemming the tide: dealing with the imbalance of customer relationship quality with the key contact employee versus with the firm Journal of Services Marketing. 22: 533-549. DOI: 10.1108/08876040810909668  0.373
2008 Davis L, Wang S, Lindridge A. Culture influences on emotional responses to on-line store atmospheric cues Journal of Business Research. 61: 806-812. DOI: 10.1016/J.Jbusres.2007.08.005  0.349
2007 Markley MJ, Davis L. Exploring future competitive advantage through sustainable supply chains International Journal of Physical Distribution & Logistics Management. 37: 763-774. DOI: 10.1108/09600030710840859  0.349
2007 Tokman M, Davis LM, Lemon KN. The WOW factor: Creating value through win-back offers to reacquire lost customers Journal of Retailing. 83: 47-64. DOI: 10.1016/J.Jretai.2006.10.005  0.352
2006 Campbell KS, Davis L, Skinner L. Rapport Management during the Exploration Phase of the Salesperson–Customer Relationship Journal of Personal Selling and Sales Management. 26: 359-370. DOI: 10.2753/Pss0885-3134260403  0.337
2006 Campbell KS, Davis L. The Sociolinguistic Basis of Managing Rapport When Overcoming Buying Objections Journal of Business Communication. 43: 43-66. DOI: 10.1177/0021943605282098  0.332
2003 Eroglu SA, Machleit KA, Davis LM. Empirical Testing of a Model of Online Store Atmospherics and Shopper Responses Psychology and Marketing. 20: 139-150. DOI: 10.1002/Mar.10064  0.311
2001 Eroglu SA, Machleit KA, Davis LM. Atmospheric qualities of online retailing: A conceptual model and implications Journal of Business Research. 54: 177-184. DOI: 10.1016/S0148-2963(99)00087-9  0.345
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