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Aaron D. Arndt, Ph.D.

Affiliations: 
2008 College of Business Administration University of Oklahoma, Norman, OK, United States 
Area:
Marketing Business Administration, Management Business Administration
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Patricia J. Daugherty grad student 2008 University of Oklahoma
 (A multi-level examination of frontline interdepartmental integration.)

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Publications

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Arndt AD, Khoshghadam L, Evans K. (2020) Who do I look at? Mutual gaze in triadic sales encounters Journal of Business Research. 111: 91-101
Arndt AD, Evans KR, Zahedi Z, et al. (2019) Competent or threatening? When looking like a “salesperson” is disadvantageous Journal of Retailing and Consumer Services. 47: 166-176
Arndt AD, Karande K, Harrison K, et al. (2019) Goal-relevant versus incidental similarity when choosing between multiple service providers Journal of Business Research
Arndt AD, McCombs G, Tolle SL, et al. (2017) Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos Services Marketing Quarterly. 38: 88-99
Arndt A, Harrison DM, Lane MA, et al. (2017) Real Estate Agent Target Marketing: Are Buyers Drawn Towards Particular Real Estate Agents? Journal of Housing Research. 26: 39-52
Dang A, Arndt AD. (2017) How personal costs influence customer citizenship behaviors Journal of Retailing and Consumer Services. 39: 173-181
Yurova YV, Rippe CB, Weisfeld-Spolter S, et al. (2017) Not all adaptive selling to omni-consumers is influential: The moderating effect of product type Journal of Retailing and Consumer Services. 34: 271-277
Tao K, Karande K, Arndt AD. (2016) How Angry Customer Complaints Influence Salesperson Commitment to Service Quality Journal of Marketing Theory and Practice. 24: 265-282
Rippé CB, Weisfeld-Spolter S, Dubinsky AJ, et al. (2016) Selling in an asymmetric retail world: perspectives from India, Russia, and the US on buyer–seller information differential, perceived adaptive selling, and purchase intention Journal of Personal Selling and Sales Management. 1-19
Arndt AD, Karande K, Glassman M. (2016) How context interferes with similarity-attraction between customers and service providers Journal of Retailing and Consumer Services. 31: 294-303
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