Leonard L. Berry
Affiliations: | Texas A & M University, College Station, TX, United States |
Area:
Marketing Business Administration, Clinical Psychology, Mass CommunicationsGoogle:
"Leonard Berry"Mean distance: 17811
Children
Sign in to add trainee| Sandra S. Lampo | grad student | 2001 | Texas A & M |
| Eileen A. Wall | grad student | 2003 | Texas A & M |
| Julie A. Guidry | grad student | 2004 | Texas A & M |
| Ann M. Mirabito | grad student | 2008 | Texas A & M |
| Thomas Dotzel | grad student | 2009 | Texas A & M |
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Publications
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| Berry LL, Letchuman S, Ramani N, et al. (2021) The High Stakes of Outsourcing in Health Care. Mayo Clinic Proceedings |
| Berry LL, Awdish RLA, Letchuman S, et al. (2021) Trust-Based Partnerships Are Essential - and Achievable - in Health Care Service. Mayo Clinic Proceedings |
| Berry LL, Crane J, Deming KA, et al. (2020) Using Evidence to Design Cancer Care Facilities. American Journal of Medical Quality : the Official Journal of the American College of Medical Quality. 1062860619897406 |
| Berry LL, Danaher TS, Aksoy L, et al. (2020) Service Safety in the Pandemic Age Journal of Service Research. 109467052094460 |
| Berry L. (2020) Customer support services’ next horizon: a commentary European Journal of Marketing. 54: 1805-1806 |
| Berry LL, Parish JT, Dikec A. (2020) Creating value through quality service Organizational Dynamics. 49: 100716 |
| Berry LL. (2019) Service Guarantees Have a Place in Health Care. Annals of Internal Medicine |
| Berry LL. (2019) Service innovation is urgent in healthcare Ams Review. 9: 78-92 |
| Berry LL, Deming KA, Danaher TS. (2018) Improving Nonclinical and Clinical-Support Services: Lessons From Oncology. Mayo Clinic Proceedings. Innovations, Quality & Outcomes. 2: 207-217 |
| Steffensen KD, Vinter M, Crüger D, et al. (2018) Lessons in Integrating Shared Decision-Making Into Cancer Care. Journal of Oncology Practice. 14: 229-235 |