Carl P. Borchgrevink
Affiliations: | Michigan State University, East Lansing, MI |
Area:
General Business Administration, Behavioral PsychologyGoogle:
"Carl Borchgrevink"Mean distance: 53433
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Publications
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| Susskind AM, Kacmar KM, Borchgrevink CP. (2018) The Relationship of Service Providers’ Perceptions of Service Climate to Guest Satisfaction, Return Intentions, and Firm Performance Cornell Hospitality Quarterly. 59: 390-396 |
| Kim M, Choi L, Borchgrevink CP, et al. (2018) Effects of Gen Y hotel employee’s voice and team-member exchange on satisfaction and affective commitment between the U.S. and China International Journal of Contemporary Hospitality Management. 30: 2230-2248 |
| Cha J, Borchgrevink CP. (2018) Customers’ perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types Journal of Quality Assurance in Hospitality & Tourism. 20: 143-161 |
| Borchgrevink CP, Sherwin AL. (2017) Predicting wine preference: testing the premises of the vinotype theory International Journal of Wine Business Research. 29: 251-268 |
| Kim M, Choi L, Knutson BJ, et al. (2017) Hotel employees’ organizational behaviors from cross-national perspectives International Journal of Contemporary Hospitality Management. 29: 3082-3100 |
| Cha J, Borchgrevink CP. (2017) Leader–Member Exchange (LMX) and Frontline Employees’ Service-Oriented Organizational Citizenship Behavior in the Foodservice Context: Exploring the Moderating Role of Work Status International Journal of Hospitality & Tourism Administration. 19: 233-258 |
| Susskind AM, Kacmar KM, Borchgrevink CP. (2016) Guest–Server Exchange Model and Performance: The Connection Between Service Climate and Unit-Level Sales in Multiunit Restaurants Journal of Hospitality & Tourism Research. 42: 122-141 |
| Cha J, Borchgrevink CP. (2014) Service Climate in Restaurants International Journal of Hospitality and Tourism Administration. 15: 19-37 |
| Borchgrevink CP, Cha J, Kim S. (2013) Hand washing practices in a college town environment. Journal of Environmental Health. 75: 18-24 |
| Borchgrevink CP, Sciarini MP, Susskind AM. (2007) Hot beverages at Quick Service Restaurant (QSR) drive-thru windows Journal of Hospitality and Tourism Management. 14: 37-46 |