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Lisa E. Bolton

Affiliations: 
University of Pennsylvania, Philadelphia, PA, United States 
Area:
Marketing Business Administration, Social Psychology, Experimental Psychology
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"Lisa Bolton"
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Jane E. Machin grad student 2006 Penn

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Publications

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Hyodo JD, Bolton LE. (2020) How Does Religion Affect Consumer Response to Failure and Recovery by Firms Journal of Consumer Research
Lu Z, Bolton LE, Ng SSL, et al. (2020) The Price of Power: How Firm's Market Power Affects Perceived Fairness of Price Increases Journal of Retailing. 96: 220-234
Lee S, Bolton LE. (2020) Mixed signals? Decoding luxury consumption in the workplace Journal of Business Research. 117: 331-345
Blank AS, Bolton LE. (2019) Putting a Price on User Innovation: How Consumer Participation Can Decrease Perceived Price Fairness Journal of the Association For Consumer Research. 4: 256-268
Mende M, Scott ML, Garvey AM, et al. (2019) The marketing of love: how attachment styles affect romantic consumption journeys Journal of the Academy of Marketing Science. 47: 255-273
Gonzales GE, Bolton LE, Meloy MG. (2019) Why do consumers think it is fair to pay more when buying from producers versus retailers Marketing Letters. 1-5
Liu SQ, Mattila AS, Bolton LE. (2018) Selling Painful Yet Pleasurable Service Offerings Journal of Service Research. 21: 336-352
Mende M, Scott ML, Bolton LE. (2018) All That Glitters Is Not Gold: The Penalty Effect of Conspicuous Consumption in Services and How It Changes With Customers and Contexts Journal of Service Research. 21: 405-420
Pallas F, Bolton LE, Lobschat L. (2018) Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase Journal of Service Research. 21: 302-318
Chen H, Bolton LE, Ng S, et al. (2018) Culture, Relationship Norms, and Dual Entitlement Journal of Consumer Research. 45: 1-20
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