Year |
Citation |
Score |
2015 |
Alhouti S, Gillespie EA, Chang W, Davis L. The thin line between love and hate of attention: The customer shopping experience Journal of Marketing Theory and Practice. 23: 415-433. DOI: 10.1080/10696679.2015.1049687 |
0.332 |
|
2015 |
Crockett D, Davis L. Commercial mythmaking at the Holy Land Experience Consumption Markets and Culture. DOI: 10.1080/10253866.2015.1081849 |
0.355 |
|
2014 |
Alhouti S, Butler TD, Johnson CM, Davis L. Unwanted Pursuit Behavior: Understanding Salespeople's Desire to Pursue and Desire to Avoid Customers The Journal of Marketing Theory and Practice. 22: 385-400. DOI: 10.2753/Mtp1069-6679220403 |
0.375 |
|
2009 |
Funches V, Markley M, Davis L. Reprisal, retribution and requital: Investigating customer retaliation Journal of Business Research. 62: 231-238. DOI: 10.1016/J.Jbusres.2008.01.030 |
0.379 |
|
2008 |
Wang S, Davis L. Stemming the tide: dealing with the imbalance of customer relationship quality with the key contact employee versus with the firm Journal of Services Marketing. 22: 533-549. DOI: 10.1108/08876040810909668 |
0.373 |
|
2008 |
Davis L, Wang S, Lindridge A. Culture influences on emotional responses to on-line store atmospheric cues Journal of Business Research. 61: 806-812. DOI: 10.1016/J.Jbusres.2007.08.005 |
0.349 |
|
2007 |
Markley MJ, Davis L. Exploring future competitive advantage through sustainable supply chains International Journal of Physical Distribution & Logistics Management. 37: 763-774. DOI: 10.1108/09600030710840859 |
0.349 |
|
2007 |
Tokman M, Davis LM, Lemon KN. The WOW factor: Creating value through win-back offers to reacquire lost customers Journal of Retailing. 83: 47-64. DOI: 10.1016/J.Jretai.2006.10.005 |
0.352 |
|
2006 |
Campbell KS, Davis L, Skinner L. Rapport Management during the Exploration Phase of the Salesperson–Customer Relationship Journal of Personal Selling and Sales Management. 26: 359-370. DOI: 10.2753/Pss0885-3134260403 |
0.337 |
|
2006 |
Campbell KS, Davis L. The Sociolinguistic Basis of Managing Rapport When Overcoming Buying Objections Journal of Business Communication. 43: 43-66. DOI: 10.1177/0021943605282098 |
0.332 |
|
2003 |
Eroglu SA, Machleit KA, Davis LM. Empirical Testing of a Model of Online Store Atmospherics and Shopper Responses Psychology and Marketing. 20: 139-150. DOI: 10.1002/Mar.10064 |
0.311 |
|
2001 |
Eroglu SA, Machleit KA, Davis LM. Atmospheric qualities of online retailing: A conceptual model and implications Journal of Business Research. 54: 177-184. DOI: 10.1016/S0148-2963(99)00087-9 |
0.345 |
|
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