| Year |
Citation |
Score |
| 2018 |
Schattke K, Ferguson R, Paulin M. Motivations to support charity-linked events after exposure to Facebook appeals: Emotional cause identification and distinct self-determined regulations. Motivation Science. 4: 315-332. DOI: 10.1037/Mot0000085 |
0.712 |
|
| 2016 |
Ferguson R, Schattke K, Paulin M. The social context for value co-creations in an entrepreneurial network International Journal of Entrepreneurial Behavior & Research. 22: 199-214. DOI: 10.1108/Ijebr-04-2015-0100 |
0.688 |
|
| 2016 |
Salman A, Ferguson RJ, Paulin M, Schattke K. Gaining Millennial women’s support for a fashion show: Influence of fashion experiences, gender identity and cause-related Facebook appeals Journal of Global Fashion Marketing. 7: 132-146. DOI: 10.1080/20932685.2015.1130592 |
0.699 |
|
| 2015 |
Ferguson R, Gutberg J, Schattke K, Paulin M, Jost N. Self-determination theory, social media and charitable causes: An in-depth analysis of autonomous motivation European Journal of Social Psychology. 45: 298-307. DOI: 10.1002/Ejsp.2038 |
0.699 |
|
| 2014 |
Paulin M, Ferguson RJ, Schattke K, Jost N. Millennials, Social Media, Prosocial Emotions, and Charitable Causes: The Paradox of Gender Differences Journal of Nonprofit & Public Sector Marketing. 26: 335-353. DOI: 10.1080/10495142.2014.965069 |
0.703 |
|
| 2010 |
Ferguson RJ, Paulin M, Bergeron J. Customer sociability and the total service experience: Antecedents of positive word-of-mouth intentions Journal of Service Management. 21: 25-44. DOI: 10.1108/09564231011025100 |
0.461 |
|
| 2010 |
Paulin M, Ferguson RJ. Relational Norms in Interfirm Exchanges: From Transactional Cost Economics to the Service-Dominant Logic Journal of Business-to-Business Marketing. 17: 365-405. DOI: 10.1080/10517120903574615 |
0.331 |
|
| 2006 |
Ferguson RJ, Paulin M, Leiriao E. Loyalty and positive word-of-mouth: patients and hospital personnel as advocates of a customer-centric health care organization. Health Marketing Quarterly. 23: 59-77. PMID 18681199 DOI: 10.1080/07359680802086174 |
0.302 |
|
| 2006 |
Paulin M, Ferguson RJ, Bergeron J. Service climate and organizational commitment: The importance of customer linkages Journal of Business Research. 59: 906-915. DOI: 10.1016/J.Jbusres.2006.03.004 |
0.378 |
|
| 2005 |
Ferguson RJ. Contractual Governance, Relational Governance, and the Performance of Interfirm Service Exchanges: The Influence of Boundary-Spanner Closeness Journal of the Academy of Marketing Science. 33: 217-234. DOI: 10.1177/0092070304270729 |
0.35 |
|
| 2005 |
Ferguson RJ, Paulin M, Möslein K, Müller C. Relational governance, communication and the performance of biotechnology partnerships Journal of Small Business and Enterprise Development. 12: 395-408. DOI: 10.1108/14626000510612303 |
0.357 |
|
| 2000 |
Paulin M, Ferguson RJ, Payaud M. Business effectiveness and professional service personnel Relational or transactional managers? European Journal of Marketing. 34: 453-472. DOI: 10.1108/03090560010311966 |
0.362 |
|
| 2000 |
Paulin M, Ferguson RJ, Payaud M. Effectiveness of Relational and Transactional cultures in commercial banking: putting client‐value into the competing values model International Journal of Bank Marketing. 18: 328-337. DOI: 10.1108/02652320010359543 |
0.348 |
|
| 1999 |
Paulin M, Ferguson RJ, Alvarez Salazar AM. External effectiveness of service management A study of business‐to‐business relationships in Mexico, Canada and the USA International Journal of Service Industry Management. 10: 409-429. DOI: 10.1108/09564239910288950 |
0.375 |
|
| 1998 |
Paulin M, Perrien J, Ferguson RJ, Alvarez Salazar AM, Michel Seruya L. Relational norms and client retention: external effectiveness of commercial banking in Canada and Mexico International Journal of Bank Marketing. 16: 24-31. DOI: 10.1108/02652329810197807 |
0.402 |
|
| 1997 |
Paulin M, Perrien J, Ferguson R. Relational contract norms and the effectiveness of commercial banking relationships International Journal of Service Industry Management. 8: 435-452. DOI: 10.1108/09564239710189844 |
0.39 |
|
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