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Aaron D. Arndt, Ph.D. - Publications

Affiliations: 
2008 College of Business Administration University of Oklahoma, Norman, OK, United States 
Area:
Marketing Business Administration, Management Business Administration
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21 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2020 Arndt AD, Khoshghadam L, Evans K. Who do I look at? Mutual gaze in triadic sales encounters Journal of Business Research. 111: 91-101. DOI: 10.1016/J.Jbusres.2019.02.023  0.436
2019 Arndt AD, Evans KR, Zahedi Z, Khan E. Competent or threatening? When looking like a “salesperson” is disadvantageous Journal of Retailing and Consumer Services. 47: 166-176. DOI: 10.1016/J.Jretconser.2018.11.012  0.47
2019 Arndt AD, Karande K, Harrison K, Khoshgadam L. Goal-relevant versus incidental similarity when choosing between multiple service providers Journal of Business Research. DOI: 10.1016/J.Jbusres.2019.12.012  0.4
2017 Arndt AD, McCombs G, Tolle SL, Cox C. Why Are Health Care Managers Biased Against Hiring Service Providers With Tattoos Services Marketing Quarterly. 38: 88-99. DOI: 10.1080/15332969.2017.1289789  0.378
2017 Arndt A, Harrison DM, Lane MA, Seiler MJ, Seiler VL. Real Estate Agent Target Marketing: Are Buyers Drawn Towards Particular Real Estate Agents? Journal of Housing Research. 26: 39-52. DOI: 10.1080/10835547.2017.12092127  0.307
2017 Dang A, Arndt AD. How personal costs influence customer citizenship behaviors Journal of Retailing and Consumer Services. 39: 173-181. DOI: 10.1016/J.Jretconser.2017.08.012  0.347
2017 Yurova YV, Rippe CB, Weisfeld-Spolter S, Sussan F, Arndt A. Not all adaptive selling to omni-consumers is influential: The moderating effect of product type Journal of Retailing and Consumer Services. 34: 271-277. DOI: 10.1016/J.Jretconser.2016.01.009  0.335
2016 Tao K, Karande K, Arndt AD. How Angry Customer Complaints Influence Salesperson Commitment to Service Quality Journal of Marketing Theory and Practice. 24: 265-282. DOI: 10.1080/10696679.2016.1170521  0.351
2016 Rippé CB, Weisfeld-Spolter S, Dubinsky AJ, Arndt AD, Thakkar M. Selling in an asymmetric retail world: perspectives from India, Russia, and the US on buyer–seller information differential, perceived adaptive selling, and purchase intention Journal of Personal Selling and Sales Management. 1-19. DOI: 10.1080/08853134.2016.1215923  0.39
2016 Arndt AD, Karande K, Glassman M. How context interferes with similarity-attraction between customers and service providers Journal of Retailing and Consumer Services. 31: 294-303. DOI: 10.1016/J.Jretconser.2016.04.014  0.346
2015 Arndt AD, Singhapakdi A, Tam V. Consumers as employees: The impact of social responsibility on quality of work life among Australian engineers Social Responsibility Journal. 11: 98-108. DOI: 10.1108/Srj-06-2013-0075  0.408
2014 Arndt A, Evans K, Landry TD, Mady S, Pongpatipat C. The impact of salesperson credibility-building statements on later stages of the sales encounter Journal of Personal Selling and Sales Management. 34: 19-32. DOI: 10.1080/08853134.2013.870182  0.398
2013 Arndt AD, Harkins J. A framework for configuring sales support structure Journal of Business and Industrial Marketing. 28: 432-443. DOI: 10.1108/08858621311330272  0.474
2013 Wang Z, Arndt AD, Singh SN, Biernat M, Liu F. Erratum to “‘You lost me at hello’: How and when accent-based biases are expressed and suppressed” [Intern. J. of Research in Marketing 30/2 (2013) 185–196] International Journal of Research in Marketing. 30: 432. DOI: 10.1016/J.Ijresmar.2013.10.001  0.351
2013 Wang Z, Arndt AD, Singh SN, Biernat M, Liu F. "You Lost Me at Hello": How and when accent-based biases are expressed and suppressed International Journal of Research in Marketing. 30: 185-196. DOI: 10.1016/J.Ijresmar.2012.09.004  0.395
2012 Arndt AD, Karande K, Harkins J. Does the performance of other functions in the frontline influence salesperson conflict? International Journal of Retail and Distribution Management. 40: 717-736. DOI: 10.1108/09590551211255983  0.354
2012 Arndt AD, Karande K. Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? Findings from automobile dealerships Journal of Retailing and Consumer Services. 19: 353-359. DOI: 10.1016/J.Jretconser.2012.03.009  0.388
2011 Arndt AD, Karande K, Landry TD. An Examination of Frontline Cross-functional Integration during Retail Transactions Journal of Retailing. 87: 225-241. DOI: 10.1016/J.Jretai.2011.01.002  0.361
2006 Arndt A, Arnold TJ, Landry TD. The effects of polychronic-orientation upon retail employee satisfaction and turnover Journal of Retailing. 82: 319-330. DOI: 10.1016/J.Jretai.2006.08.005  0.465
2006 Daugherty PJ, Richey RG, Roath AS, Min S, Chen H, Arndt AD, Genchev SE. Is collaboration paying off for firms? Business Horizons. 49: 61-70. DOI: 10.1016/J.Bushor.2005.06.002  0.52
2005 Min S, Roath AS, Daugherty PJ, Genchev SE, Chen H, Arndt AD, Glenn Richey R. Supply chain collaboration: What's happening? The International Journal of Logistics Management. 16: 237-256. DOI: 10.1108/09574090510634539  0.6
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