Year |
Citation |
Score |
2018 |
Cha J, Borchgrevink CP. Customers’ perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types Journal of Quality Assurance in Hospitality & Tourism. 20: 143-161. DOI: 10.1080/1528008X.2018.1512934 |
0.552 |
|
2014 |
Kim M, Kim SH, Cha J, Cichy RF, Koenigsfeld JP, Perdue J. An Exploratory Study of Perceived Innovation Characteristics Influencing Sustainable Business Practices in the Private Club Industry Journal of Tourism Research and Hospitality. 2014. DOI: 10.4172/2324-8807.1000135 |
0.333 |
|
2014 |
Cha J, Borchgrevink CP. Service Climate in Restaurants International Journal of Hospitality and Tourism Administration. 15: 19-37. DOI: 10.1080/15256480.2014.872885 |
0.553 |
|
2013 |
Borchgrevink CP, Cha J, Kim S. Hand washing practices in a college town environment. Journal of Environmental Health. 75: 18-24. PMID 23621052 |
0.529 |
|
2013 |
Cha J, Kim S, Cichy RF, Kim M, Tkach JL. General managers' and chief operating officers' evaluations of private club boards of directors International Journal of Hospitality Management. 32: 245-253. DOI: 10.1016/J.Ijhm.2012.07.001 |
0.339 |
|
2012 |
Koenigsfeld JP, Kim S, Cha J, Perdue J, Cichy RF. Developing a competency model for private club managers International Journal of Hospitality Management. 31: 633-641. DOI: 10.1016/J.Ijhm.2011.08.007 |
0.331 |
|
2011 |
Kim SH, Cha J, Knutson BJ, Beck JA. Development and testing of the Consumer Experience Index (CEI) Managing Service Quality. 21: 112-132. DOI: 10.1108/09604521111113429 |
0.333 |
|
2011 |
Beck J, Knutson B, Cha J, Kim S. Developing revenue managers for the lodging industry Journal of Human Resources in Hospitality and Tourism. 10: 182-194. DOI: 10.1080/15332845.2011.536941 |
0.304 |
|
2010 |
Knutson BJ, Beck JA, Kim S, Cha J. Service quality as a component of the hospitality experience: Proposal of a conceptual model and framework for research Journal of Foodservice Business Research. 13: 15-23. DOI: 10.1080/15378021003595889 |
0.367 |
|
2009 |
Knutson BJ, Beck JA, Kim S, Cha J. Identifying the dimensions of the guest's hotel experience Cornell Hospitality Quarterly. 50: 44-55. DOI: 10.1177/1938965508326305 |
0.321 |
|
2009 |
Cichy RF, Kim SH, Cha J. The Relationship Between Emotional Intelligence and Contextual Performance: Application to Automated and Vending Service Industry Executives Journal of Human Resources in Hospitality & Tourism. 8: 170-183. DOI: 10.1080/15332840802269809 |
0.383 |
|
2009 |
Cichy RF, Cha J, Kim S. The relationship between organizational commitment and contextual performance among private club leaders International Journal of Hospitality Management. 28: 53-62. DOI: 10.1016/J.Ijhm.2008.03.001 |
0.333 |
|
2007 |
Knutson BJ, Beck JA, Kim SH, Cha J. Identifying the dimensions of the experience construct Journal of Hospitality & Leisure Marketing. 15: 31-47. DOI: 10.1300/J150V15N03_03 |
0.377 |
|
2007 |
Cichy RF, Cha J, Kim S. Private club leaders' emotional intelligence: development and validation of a new measure of emotional intelligence. Journal of Hospitality & Tourism Research. 31: 39-55. DOI: 10.1177/1096348006296793 |
0.327 |
|
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