Ryan M. Herson, Ph.D.
Affiliations: | 2011 | Applied Organizational Psychology | Hofstra University, Hempstead, NY, United States |
Area:
Organizational, Marketing Business AdministrationGoogle:
"Ryan Herson"Mean distance: 11874
Parents
Sign in to add mentorTerri Shapiro | grad student | 2011 | Hofstra University | |
(Perspective Taking, Empathy and Problem Solving in Service Failure and Recovery Efforts: The Impact on Customer Satisfaction, Loyalty and Negative Word-of-Mouth.) |
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