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Dena Hale, Ph.D.

Affiliations: 
2008 Business Administration Southern Illinois University at Carbondale, Carbondale, IL 
Area:
Marketing Business Administration
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Parents

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Suzanne Nasco grad student 2008 SIU Carbondale
 (Antecedents and consequences of consumer service decision-making self-efficacy.)

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Publications

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Thakur R, Hale D, Summey JH. (2018) What Motivates Consumers To Partake In Cyber Shilling The Journal of Marketing Theory and Practice. 26: 181-195
Rippé CB, Weisfeld-Spolter S, Yurova Y, et al. (2017) Under the Sway of a Mobile Device during an In-Store Shopping Experience Psychology & Marketing. 34: 733-752
Rippé CB, Weisfeld-Spolter S, Yurova Y, et al. (2016) Guiding When the Consumer Is in Control: The Moderating Effect of Adaptive Selling on the Purchase Intention of the Multichannel Consumer Journal of Consumer Marketing. 33: 469-478
Thakur R, Hale D. (2013) Service innovation: A comparative study of U.S. and Indian service firms Journal of Business Research. 66: 1108-1123
Nasco SA, Hale D, Thomas M. (2012) Mature Consumers Speak: Insights on Information Search and Self-Efficacy for Service Purchases Services Marketing Quarterly. 33: 119-137
Nasco SA, Hale D. (2009) Information search for home, medical, and financial services by mature consumers Journal of Services Marketing. 23: 226-235
Hale D, Thakur R. (2006) Self-Service Technologies and Generation Y: are they beyond the personal touch? International Journal of Electronic Marketing and Retailing. 1: 132-154
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