Eileen A. Wall, Ph.D. - Publications
Affiliations: | 2003 | Texas A & M University, College Station, TX, United States |
Area:
Marketing Business AdministrationYear | Citation | Score | |||
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2007 | Wall EA, Berry LL. The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality Cornell Hotel and Restaurant Administration Quarterly. 48: 59-69. DOI: 10.1177/0010880406297246 | 0.473 | |||
2006 | Berry LL, Wall EA, Carbone LP. Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing Academy of Management Perspectives. 20: 43-57. DOI: 10.5465/Amp.2006.20591004 | 0.472 | |||
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