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Nicole Ponder - Publications

Affiliations: 
Marketing, Quantitative Analysis, and Business Law Mississippi State University, Starkville, MS, United States 
Area:
Marketing Business Administration, Social Psychology
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10 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2016 Ponder N, Holloway BB, Hansen JD. The mediating effects of customers’ intimacy perceptions on the trust-commitment relationship Journal of Services Marketing. 30: 75-87. DOI: 10.1108/Jsm-04-2014-0117  0.471
2015 Barnes DC, Ponder N, Hopkins CD. The impact of perceived customer delight on the frontline employee Journal of Business Research. 68: 433-441. DOI: 10.1016/J.Jbusres.2014.06.005  0.675
2013 Barnes DC, Collier JE, Ponder N, Williams Z. Investigating the Employee’s Perspective of Customer Delight Journal of Personal Selling and Sales Management. 33: 91-104. DOI: 10.2753/Pss0885-3134330108  0.672
2013 Breazeale M, Ponder N. Get the picture? Visual servicescapes and self-image congruity Journal of Business Research. 66: 839-846. DOI: 10.1016/J.Jbusres.2011.06.009  0.655
2011 Barnes DC, Ponder N, Dugar K. Investigating the key routes to customer delight Journal of Marketing Theory and Practice. 19: 359-375. DOI: 10.2753/Mtp1069-6679190401  0.661
2009 Williams Z, Ponder N, Autry CW. Supply chain security culture: Measure development and validation The International Journal of Logistics Management. 20: 243-260. DOI: 10.1108/09574090910981323  0.332
2009 Martin WC, Ponder N, Lueg JE. Price fairness perceptions and customer loyalty in a retail context Journal of Business Research. 62: 588-593. DOI: 10.1016/J.Jbusres.2008.05.017  0.45
2006 Lueg JE, Ponder N. Understanding the socialisation process of teen consumers across shopping channels International Journal of Electronic Marketing and Retailing. 1: 83-97. DOI: 10.1504/Ijemr.2006.010097  0.39
2005 Arnold MJ, Reynolds KE, Ponder N, Lueg JE. Customer delight in a retail context: investigating delightful and terrible shopping experiences Journal of Business Research. 58: 1132-1145. DOI: 10.1016/J.Jbusres.2004.01.006  0.535
2004 Ponder N, Beatty SE, Foxx W. Doctoral Comprehensive Exams in Marketing: Current Practices and Emerging Perspectives Journal of Marketing Education. 26: 226-235. DOI: 10.1177/0273475304268778  0.318
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