Lan Xia - Publications

Affiliations: 
University of Illinois, Urbana-Champaign, Urbana-Champaign, IL 

23 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2020 Xia L, Roggeveen AL. When it’s too good to be true: Consumers’ reactions and firms’ responses to unintended price mistakes Journal of Business Research. 114: 16-29. DOI: 10.1016/J.Jbusres.2020.03.024  0.582
2018 Ren X, Xia L, Du J. Delivering warmth by hand: customer responses to different formats of written communication Journal of Services Marketing. 32: 223-234. DOI: 10.1108/Jsm-04-2017-0133  0.378
2017 Xia L, Bechwati NN. The impact of price promotions on checkout donations Journal of Product & Brand Management. 26: 734-749. DOI: 10.1108/Jpbm-11-2016-1359  0.629
2017 Xia L, Monroe KB. It’s not all about money: the role of identity in perceived fairness of targeted promotions Journal of Product & Brand Management. 26: 327-339. DOI: 10.1108/Jpbm-05-2016-1196  0.658
2017 Kukar-Kinney M, Xia L. The effectiveness of number of deals purchased in influencing consumers' response to daily deal promotions: A cue utilization approach Journal of Business Research. 79: 189-197. DOI: 10.1016/J.Jbusres.2017.06.012  0.436
2016 Zheng Q, Xia L, Fan X. Beyond hedonic enjoyment: eudaimonia experience in craft consumption Journal of Consumer Marketing. 33: 479-488. DOI: 10.1108/Jcm-08-2015-1522  0.387
2014 Xia L, Suri R. Trading Effort for Money: Consumers' Cocreation Motivation and the Pricing of Service Options Journal of Service Research. 17: 229-242. DOI: 10.1177/1094670513507338  0.531
2014 Xia L, Kukar-Kinney M. For our valued customers only: Examining consumer responses to preferential treatment practices Journal of Business Research. 67: 2368-2375. DOI: 10.1016/J.Jbusres.2014.02.002  0.403
2013 Xia L. Effects of companies' responses to consumer criticism in social media International Journal of Electronic Commerce. 17: 73-99. DOI: 10.2753/Jec1086-4415170403  0.418
2013 Xia L, Kukar-Kinney M. Examining the Penalty Resolution Process Building Loyalty Through Gratitude and Fairness Journal of Service Research. 16: 518-532. DOI: 10.1177/1094670513481109  0.303
2011 Kukar-Kinney M, Xia L. Consumer Response To Penalties In Retail And Service Contexts International Journal of Management Cases. 13: 287-289. DOI: 10.5848/Apbj.2011.00063  0.324
2010 Xia L. An examination of consumer browsing behaviors Qualitative Market Research. 13: 154-173. DOI: 10.1108/13522751011032593  0.472
2010 Xia L, Kukar-Kinney M, Monroe KB. Effects of Consumers' Efforts on Price and Promotion Fairness Perceptions Journal of Retailing. 86: 1-10. DOI: 10.1016/J.Jretai.2009.10.003  0.738
2010 Xia L, Monroe KB. Is a good deal always fair? Examining the concepts of transaction value and price fairness Journal of Economic Psychology. 31: 884-894. DOI: 10.1016/J.Joep.2010.07.001  0.737
2009 Xia L, Monroe KB. The influence of pre-purchase goals on consumers' perceptions of price promotions International Journal of Retail and Distribution Management. 37: 680-694. DOI: 10.1108/09590550910966187  0.702
2007 Herrmann A, Xia L, Monroe KB, Huber F. The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases Journal of Product & Brand Management. 16: 49-58. DOI: 10.1108/10610420710731151  0.736
2007 Kukar-Kinney M, Xia L, Monroe KB. Consumers' perceptions of the fairness of price-matching refund policies Journal of Retailing. 83: 325-337. DOI: 10.1016/J.Jretai.2007.03.005  0.704
2005 Xia L. Memory distortion and consumer price knowledge Journal of Product and Brand Management. 14: 338-347. DOI: 10.1108/10610420510616377  0.583
2004 Xia L, Monroe KB, Cox JL. The price is unfair! A conceptual framework of price fairness perceptions Journal of Marketing. 68: 1-15. DOI: 10.1509/Jmkg.68.4.1.42733  0.72
2004 Xia L, Monroe KB. Price partitioning on the internet Journal of Interactive Marketing. 18: 63-72. DOI: 10.1002/Dir.20017  0.716
2003 Bechwati NN, Xia L. Do Computers Sweat? The Impact of Perceived Effort of Online Decision Aids on Consumers’ Satisfaction With the Decision Process Journal of Consumer Psychology. 13: 139-148. DOI: 10.1207/S15327663Jcp13-1  0.433
2003 Xia L. Consumers’ judgments of numerical and price information Journal of Product &Amp; Brand Management. 12: 275-292. DOI: 10.1108/10610420310491657  0.49
2002 Xia L, Sudharshan D. Effects of Interruptions on Consumer Online Decision Processes Journal of Consumer Psychology. 12: 265-280. DOI: 10.1207/S15327663Jcp1203_08  0.324
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