| Year |
Citation |
Score |
| 2020 |
Kemp E, Briggs E, Anaza NA. The emotional side of organizational decision-making: examining the influence of messaging in fostering positive outcomes for the brand European Journal of Marketing. 54: 1609-1640. DOI: 10.1108/Ejm-09-2018-0653 |
0.323 |
|
| 2020 |
Briggs E, Deretti S, Kato HT. Linking organizational service orientation to retailer profitability: Insights from the service-profit chain Journal of Business Research. 107: 271-278. DOI: 10.1016/J.Jbusres.2018.08.038 |
0.554 |
|
| 2019 |
Agnihotri R, Yang Z, Briggs E. Salesperson time perspectives and customer willingness to pay more: roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate Journal of Personal Selling and Sales Management. 39: 138-158. DOI: 10.1080/08853134.2018.1562352 |
0.413 |
|
| 2018 |
Syrdal HA, Briggs E. Engagement With Social Media Content: A Qualitative Exploration The Journal of Marketing Theory and Practice. 26: 4-22. DOI: 10.1080/10696679.2017.1389243 |
0.333 |
|
| 2017 |
Briggs E, Kalra A, Agnihotri R. Contrasting effects of salespeople’s emotion appraisal ability in a transaction-oriented environment Journal of Business & Industrial Marketing. 33: 0-0. DOI: 10.1108/Jbim-06-2016-0138 |
0.387 |
|
| 2017 |
Briggs E, Janakiraman N. Slogan recall effects on marketplace behaviors: The roles of external search and brand assessment Journal of Business Research. 80: 98-105. DOI: 10.1016/J.Jbusres.2017.07.010 |
0.33 |
|
| 2016 |
Briggs E, Landry TD, Daugherty PJ. A framework of satisfaction for continually delivered business services Journal of Business and Industrial Marketing. 31: 112-122. DOI: 10.1108/Jbim-06-2014-0125 |
0.639 |
|
| 2016 |
Briggs E, Yang Z, Harmon-Kizer TR, Arnold TJ. How do differing community engagement strategies affect consumer responses to a retailer? Journal of Marketing Theory and Practice. 24: 109-127. DOI: 10.1080/10696679.2016.1089767 |
0.349 |
|
| 2015 |
Briggs E, Jaramillo F, Noboa F. Explicating customer orientation's influence on frontline employee satisfaction Service Industries Journal. 35: 133-151. DOI: 10.1080/02642069.2014.990004 |
0.474 |
|
| 2013 |
Arnold T, Briggs E, Landry T, Suter T. The development of core retailer community functions Journal of Marketing Theory and Practice. 21: 243-255. DOI: 10.2753/Mtp1069-6679210301 |
0.339 |
|
| 2013 |
Montoya DY, Briggs E. Shared ethnicity effects on service encounters: A study across three U.S. subcultures Journal of Business Research. 66: 314-320. DOI: 10.1016/J.Jbusres.2011.08.011 |
0.513 |
|
| 2012 |
Briggs E, Jaramillo F, Weeks W. The influences of ethical climate and organization identity comparisons on salespeople and their job performance Journal of Personal Selling and Sales Management. 32: 421-436. DOI: 10.2753/Pss0885-3134320402 |
0.362 |
|
| 2012 |
Briggs E, Jaramillo F, Weeks WA. Perceived barriers to career advancement and organizational commitment in sales Journal of Business Research. 65: 937-943. DOI: 10.1016/J.Jbusres.2011.05.004 |
0.37 |
|
| 2010 |
Briggs E, Grisaffe D. Service Performance—Loyalty Intentions Link in a Business-to-Business Context: The Role of Relational Exchange Outcomes and Customer Characteristics: Journal of Service Research. 13: 37-51. DOI: 10.1177/1094670509345683 |
0.552 |
|
| 2010 |
Briggs E, Peterson M, Gregory G. Toward a Better Understanding of Volunteering for Nonprofit Organizations: Explaining Volunteers' Pro-Social Attitudes Journal of Macromarketing. 30: 61-76. DOI: 10.1177/0276146709352220 |
0.377 |
|
| 2010 |
Briggs E, Landry TD, Torres IM. Services' influence on minority portrayals in magazine advertising Journal of Services Marketing. 24: 209-218. DOI: 10.1108/08876041011040613 |
0.521 |
|
| 2010 |
Briggs E, Landry TD, Daugherty PJ. Investigating the influence of velocity performance on satisfaction with third party logistics service Industrial Marketing Management. 39: 640-649. DOI: 10.1016/J.Indmarman.2009.06.004 |
0.632 |
|
| 2007 |
Torres IM, Briggs E. Identification effects on advertising response the moderating role of involvement Journal of Advertising. 36: 97-108. DOI: 10.2753/Joa0091-3367360307 |
0.304 |
|
| 2007 |
Briggs E, Landry TD, Wood C. Beyond Just Being There: An Examination of the Impact of Attitudes, Materialism, and Self-Esteem on the Quality of Helping Behavior in Youth Volunteers Journal of Nonprofit & Public Sector Marketing. 18: 27-45. DOI: 10.1300/J054V18N02_02 |
0.355 |
|
| 2007 |
Briggs E, Landry TD, Daugherty PJ. Patronage in continually delivered business service contexts Journal of Business Research. 60: 1144-1151. DOI: 10.1016/J.Jbusres.2007.04.005 |
0.635 |
|
| 2005 |
Torres IM, Briggs E. Does Hispanic-targeted advertising work for services? Journal of Services Marketing. 19: 150-156. DOI: 10.1108/08876040510596821 |
0.541 |
|
| 2002 |
Berger PD, Bolton RN, Bowman D, Briggs E, Kumar V, Parasuraman A, Terry C. Marketing Actions and the Value of Customer Assets: A Framework for Customer Asset Management Journal of Service Research. 5: 39-54. DOI: 10.1177/1094670502005001005 |
0.368 |
|
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