| Year |
Citation |
Score |
| 2017 |
Mandrik C, Bao Y, Wang S. A cross-national study of intergenerational influence: US and PRC Journal of Consumer Marketing. 35: 0-0. DOI: 10.1108/Jcm-02-2016-1717 |
0.335 |
|
| 2015 |
Beatty SE, Ogilvie J, Northington WM, Harrison MP, Holloway BB, Wang S. Frontline Service Employee Compliance With Customer Special Requests Journal of Service Research. 19: 158-173. DOI: 10.1177/1094670515624978 |
0.657 |
|
| 2015 |
Landers VM, Beatty SE, Wang S, Mothersbaugh DL. The Effect of Online versus Offline Retailer-Brand Image Incongruity on the Flow Experience The Journal of Marketing Theory and Practice. 23: 370-387. DOI: 10.1080/10696679.2015.1049681 |
0.595 |
|
| 2012 |
Wang S, Beatty SE, Liu J. Employees' decision making in the Face of Customers' Fuzzy Return Requests. Journal of Marketing. 76: 69-86. DOI: 10.1509/Jm.10.0529 |
0.666 |
|
| 2012 |
Mothersbaugh DL, Foxx WK, Beatty SE, Wang S. Disclosure Antecedents in an Online Service Context: The Role of Sensitivity of Information Journal of Service Research. 15: 76-98. DOI: 10.1177/1094670511424924 |
0.671 |
|
| 2012 |
Hu J, Liu X, Wang S, Yang Z. The role of brand image congruity in Chinese consumers' brand preference Journal of Product & Brand Management. 21: 26-34. DOI: 10.1108/10610421211203088 |
0.387 |
|
| 2012 |
Ma J, Wang S, Hao W. Does cultural similarity matter? Extending the animosity model from a new perspective Journal of Consumer Marketing. 29: 319-332. DOI: 10.1108/07363761211247442 |
0.323 |
|
| 2011 |
Savage GT, Bunn MD, Gray B, Xiao Q, Wang S, Wilson EJ, Williams ES. Stakeholder Collaboration: Implications for Stakeholder Theory and Practice Journal of Business Ethics. 1-6. DOI: 10.1007/S10551-011-0939-1 |
0.342 |
|
| 2009 |
Holloway BB, Wang S, Beatty SE. Betrayal? Relationship quality implications in service recovery Journal of Services Marketing. 23: 385-396. DOI: 10.1108/08876040910985861 |
0.64 |
|
| 2009 |
Sawyerr OO, Srinivas S, Wang S. Call center employee personality factors and service performance Journal of Services Marketing. 23: 301-317. DOI: 10.1108/08876040910973413 |
0.41 |
|
| 2009 |
Wang S, Beatty SE, Mothersbaugh DL. Congruity's role in website attitude formation Journal of Business Research. 62: 609-615. DOI: 10.1016/J.Jbusres.2008.05.020 |
0.648 |
|
| 2008 |
Wang S, He Y. Compensating Nondedicated Cross-Functional Teams Organization Science. 19: 753-765. DOI: 10.1287/Orsc.1070.0351 |
0.355 |
|
| 2008 |
Wang S, Davis L. Stemming the tide: dealing with the imbalance of customer relationship quality with the key contact employee versus with the firm Journal of Services Marketing. 22: 533-549. DOI: 10.1108/08876040810909668 |
0.441 |
|
| 2008 |
Hossain T, Wang S. Franchisor's Cumulative Franchising Experience and Its Impact on Franchising Management Strategies Journal of Marketing Channels. 15: 43-69. DOI: 10.1080/10466690802081376 |
0.352 |
|
| 2008 |
Davis L, Wang S, Lindridge A. Culture influences on emotional responses to on-line store atmospheric cues Journal of Business Research. 61: 806-812. DOI: 10.1016/J.Jbusres.2007.08.005 |
0.374 |
|
| 2007 |
Wang S, Huff LC. Explaining buyers' responses to sellers' violation of trust European Journal of Marketing. 41: 1033-1052. DOI: 10.1108/03090560710773336 |
0.414 |
|
| 2007 |
Wang S, Holloway BB, Beatty SE, Hill WW. Adolescent influence in family purchase decisions: An update and cross-national extension Journal of Business Research. 60: 1117-1124. DOI: 10.1016/J.Jbusres.2007.04.004 |
0.572 |
|
| 2005 |
Holloway BB, Wang S, Parish JT. The role of cumulative online purchasing experience in service recovery management Journal of Interactive Marketing. 19: 54-66. DOI: 10.1002/Dir.20043 |
0.413 |
|
| 2004 |
Wang S, Bunn MD. Government/business relationships: insights into contract implementation Journal of Public Procurement. 4: 84-115. DOI: 10.1108/Jopp-04-01-2004-B005 |
0.382 |
|
| 2004 |
Wang S, Beatty SE, Foxx W. Signaling the trustworthiness of small online retailers Journal of Interactive Marketing. 18: 53-69. DOI: 10.1002/Dir.10071 |
0.567 |
|
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