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William M. Northington, Ph.D. - Publications

Affiliations: 
2014 Marketing The University of Alabama, Tuscaloosa, AL 
Area:
Marketing Business Administration
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8 high-probability publications. We are testing a new system for linking publications to authors. You can help! If you notice any inaccuracies, please sign in and mark papers as correct or incorrect matches. If you identify any major omissions or other inaccuracies in the publication list, please let us know.

Year Citation  Score
2019 Gillison ST, Northington WM, Beatty SE, Arnold JM. Shopper Deal Seeking Across Channels: An Updated View The Journal of Marketing Theory and Practice. 27: 123-139. DOI: 10.1080/10696679.2019.1577688  0.5
2018 Lindridge A, Beatty SE, Northington WM. Do gambling game choices reflect a recreational gambler’s motivations? Qualitative Market Research: An International Journal. 21: 296-315. DOI: 10.1108/Qmr-10-2016-0093  0.568
2018 Hiler JL, Cook LA, Northington WM. Making inconsistent worlds: a conceptual framework for co-competition Journal of Consumer Marketing. 35: 254-263. DOI: 10.1108/Jcm-10-2016-1984  0.476
2016 Gillison ST, Northington WM, Beatty SE. Employees’ Emotional Reactions to Customer Deal Requests The Journal of Marketing Theory and Practice. 24: 147-165. DOI: 10.1080/10696679.2016.1130550  0.6
2015 Beatty SE, Ogilvie J, Northington WM, Harrison MP, Holloway BB, Wang S. Frontline Service Employee Compliance With Customer Special Requests Journal of Service Research. 19: 158-173. DOI: 10.1177/1094670515624978  0.554
2015 Walsh G, Northington WM, Hille P, Dose D. Service employees' willingness to report complaints scale: Cross-country application and replication Journal of Business Research. 68: 500-506. DOI: 10.1016/J.Jbusres.2014.09.013  0.414
2014 Gillison ST, Northington WM, Beatty SE. Understanding Customer Bargaining in Retail Stores: A Customer Perspective The Journal of Marketing Theory and Practice. 22: 151-168. DOI: 10.2753/Mtp1069-6679220210  0.612
2012 Ellinger AE, Shin H, Northington WM, Adams FG, Hofman D, O'Marah K. The influence of supply chain management competency on customer satisfaction and shareholder value Supply Chain Management. 17: 249-262. DOI: 10.1108/13598541211227090  0.421
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